Privacy Policy

1. Information That May Be Collected

Depending on how you use the platform, information may include:

• Account details such as your username, email address and profile identifier.
• Wallet balances, funding records and transaction history.
• Order, purchase and service-related details needed to process or review requests.
• Messages and information you choose to provide when contacting support.
• Technical information associated with using the website, such as browser or diagnostic details, where collected.

2. How Information May Be Used

Information may be used where necessary to:

• Create and maintain user accounts.
• Process purchases, wallet activity and transaction records.
• Provide services and display order status.
• Investigate failed orders, payment discrepancies or support requests.
• Protect the platform, detect misuse and troubleshoot technical problems.
• Meet applicable legal or regulatory obligations.

3. Wallet and Transaction Records

Records related to wallet funding, purchases, refunds and other transactions may be maintained to operate the platform, show account activity, investigate disputes and help prevent fraud. Do not send passwords or other sensitive login credentials when reporting a transaction issue.

4. Service Providers

Some platform functions may rely on third-party providers, such as hosting, database, payment or service providers. Where needed to provide a requested function, relevant information may be processed by those providers under their applicable terms and privacy practices.

5. Sharing of Information

Information may be shared when reasonably necessary to operate a requested service, handle a transaction, maintain platform security, respond to a lawful request or meet legal obligations. Information should not be provided to unrelated parties without a valid reason or applicable legal basis.

6. Cookies and Technical Data

The website or its service providers may use technical mechanisms, such as cookies or similar technologies, where implemented, to support website functionality, security or user experience. The specific technologies used depend on the platform configuration and third-party services enabled.

7. Data Security

Reasonable measures should be used to protect information handled through the platform. However, no website, storage system or method of transmission can be guaranteed to be completely secure. Keep your password private and notify support if you suspect unauthorized access to your account.

8. Data Retention

Information may be retained for as long as reasonably necessary for account operation, transaction records, customer support, security, dispute resolution or legal obligations. Retention periods may differ depending on the type of information and the reason it is held.

9. Your Choices and Rights

Depending on applicable law, you may have rights to request access to, correction of or deletion of certain personal information, or to object to or restrict certain processing. Some information may need to be retained for legitimate operational or legal reasons. Contact support to ask about a privacy-related request.

10. Children's Privacy

The platform is not intended to be used in violation of applicable age restrictions or laws. If you believe a child has provided personal information inappropriately, contact support so the situation can be reviewed.

11. External Websites

Links to external websites or services may be provided for your convenience. Those services operate under their own policies. Review their privacy information before providing them with personal information.

12. Changes to This Policy

This policy may be updated as the platform changes or legal requirements evolve. Updates will be published on this page with a revised date.

13. Contact Us

For privacy questions or requests, visit the Delight Vendor Logs homepage and select Contact Support. Please include enough information for us to understand your request, but do not send your password.